Team, Visitors, External Collaborators
Overall Objectives
Research Program
Application Domains
Highlights of the Year
New Software and Platforms
New Results
Bilateral Contracts and Grants with Industry
Partnerships and Cooperations
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Section: New Results

Trust and Data Sharing in Crisis Management

Participants : François Charoy, Béatrice Linot.

Sharing information between responders is important during crisis management response. Tools and platforms are eagerly developed for that purpose. They are supposed to support people and help them to build a shared situation awareness. However as the scale of crisis increases and as more and more organizations are involved, people get reluctant to use them to share their data. They prefer to rely on one to one communication tools like phones or text. This is why we are studying how these collaborative platforms impact the work of responders positively or negatively. We want to know why most of the time they don't want to use them for their original purpose. We studied reports on past incidents and conducted extensive analysis of the use of existing systems (e.g. the French platform CRISORSEC) through interviews, observation and data analysis. Early results show that participant have problems sharing written information for different kind of reason including its persistence, the time taken to produce the message and the lack of knowledge regarding who may access this information. This informs us on the requirement for future collaborative platforms.