Section: Scientific Foundations

Usage Analysis

Cooperative work includes an important human dimension. A bad apprehension of this dimension leads inevitably to the rejection of any software solution on the field. A good study of actual usages before, during and after development is predominant.

Usage analysis is more a research topic in social sciences than in computer sciences. Our approach is to involve potential users early in the development process (participative design). Also, we ask specialists (psychologists, educationists), when possible, to conduct these analyses. We have had the opportunity to develop this strategy thanks to scientific and industrial relationships.